Situation Analysis _ This is the current state of your business. It is where the question of why you are in business is answered. What products do you offer? What problem are you trying to solve? Also, how is your business different than others? The situation analysis is a look at the inner_workings of your business to identify product and service offerings, differences, and the main reason why you exist. Business owners can build a firm foundation for their mission and vision statement with this information and are better able to communicate their value to customers.
Even though it is perfectly acceptable and is a common practice to use the 8_stage classic model for the e_marketing plan as well, you might want to consider the simplified version proposed by Chaffey, who identifies four major steps to build the e_marketing plan: