You must know your competition in and out. Keep your friends close, but keep your competitors closer. You need to know all the things that you learned about your customers except fill in the blank for each competitor on all of those above items. Learn how you are the same/ different. Learn the similarities/differences about each product and service you offer. Learn how they sell or promote their products /services.
A strategic marketing plan is the secret behind every successful business. If you are not satisfied with the results of your marketing tactics, consult a professional marketing agency that can devise a targeted marketing plan to help improve your business and increase the sales. A reliable and comprehensive online local business directory is your best source for finding a capable and experienced marketing expert servicing your area.